FAQs

How long does shipping take?

We process all orders within 1–3 business days. Delivery typically takes 7–14 business days, depending on your location. You’ll receive tracking details via email once your order is on its way.

Do you offer returns or exchanges?

Yes! We offer a 30-day return policy on all unused products in their original packaging. If something doesn’t meet your expectations, just reach out to our support team, and we’ll make it right.

Are the products on Nexolv high quality?

Absolutely. Every item in our store is carefully tested and curated for durability, usability, and value. We only offer products that we’d use ourselves — designed to last and make your life easier.

How can I contact customer support?

You can reach our friendly support team anytime at support@nexolv.com. We typically respond within 24 hours and are always happy to help with your questions, orders, or feedback